New students to Sādhaka Yoga Centre will be required to sign a liability waiver. Students are responsible for consulting a GP before undertaking a yoga class if necessary. It is the responsibility of students to inform the teacher of any physical or medical conditions, ongoing or temporary, that may require adaptation of the class prior to each class.
Latecomers will be held at the door of the studio. After any opening meditations, latecomers will be let into the class in one go. Students arriving more than 10 minutes after class start time will not be admitted. Arrivals may only be admitted to a class at the Teacher’s discretion. Please note if there is a waiting list for a class and a client does not show up on time, he/she will lose their booking and their place will be given to the first person on the waiting list. This policy applies to all Sādhaka Yoga Centre clients.
Please note full payment for all classes is required on booking and is non refundable and non transferrable. If a client does not show up for his/her class they will forfeit the class.
2. Workshops and Events
Please note full payment for all workshops and events is required on booking and is not refundable. You may transfer your booking to another eligible person provided that you inform us about the change in writing over 24 hours in advance. Your booking cannot be transferred to another workshop or event.
Please note full payment for all courses is required on booking (except in the case of installment plans on teacher training courses) and is not refundable. If you are unable to attend, you may transfer your booking to another eligible person, provided that you inform us about the change in writing over 24 hours in advance before your course start date. Teacher training bookings are non transferrable. You will not be able to transfer your booking to another person once the course has begun, nor will you be able to transfer your booking to another course.
All treatments are booked through the therapist directly, and therefore each therapist will have his or her own cancellation and payment policy.
5. Private Yoga Classes
Please note that all cancellations require 24 hour notice or full fee is due. When booking a private yoga session, we will require your credit card details to hold the appointment. Payment in advance of a session is preferred. If 24 hour notice is given on an appointment, the class may be transferred to a different date and time. Modifications on appointments are not possible within 24 hours of the appointment.
6. Class Passes
All class passes are non-refundable, non extendable and non transferable. 5, 10 and 20 class passes are valid for 6 months.
7. Unlimited Passes
One month unlimited, day passes and any other unlimited passes are non-refundable, non-transferable and non-extendable and non eligible for lunar events, workshops and other events. Unlimited pass holders may be required to show ID at the discretion of Sādhaka Yoga Centre.
8. Unlimited Passes with Yearly Contract
Unlimited passes with a yearly contract are non-refundable and non-transferable . The one year contract may be suspended once per year. Non eligible for lunar events, workshops and other events. Unlimited pass holders may be required to show ID at the discretion of Sādhaka Yoga Centre.
9. Introductory & Promotional Offers
Any offers are valid for specific time only. Non refundable, non extendable and non-transferable. One offer per client only. Intro offers are only available to begin on your first class at Sadhaka.
10. Gift Cards
Gift cards are non refundable and non transferrable. Valid for three months from the date of purchase. Cannot be renewed once they have expired.
11. Sādhaka Yoga Centre Cancellations
Should Sādhaka Yoga Centre have to cancel classes, workshops, events, courses, treatments, and/or private yoga classes for any reason, a full refund will be offered. Sādhaka Yoga Centre clients with unlimited passes will not be issued a refund for cancelled classes.
12. Distance Selling Regulation
You acknowledge that the cancellation rights contained in the Consumer Protection (Distance Selling) Regulations 2000 (as amended) do not apply to the services we offer for sales of workshops, events, courses, class and unlimited passes and gift cards.
One month unlimited, day passes and any other unlimited passes are non-refundable, non-transferable and non-extendable and non eligible for lunar events and classes. Clients with a 1 year contract may suspend their pass once per year. Sādhaka Yoga Centre reserves the right to ask for a valid ID at any time.
Changes to Class Schedule
Sādhaka Yoga Centre reserves the right to change the class schedule or to cancel specific classes on specific days or to remove any class or Teacher from its schedule or to cancel any workshops, events, courses, treatments, and/or private yoga sessions. For up to date schedule please visit sadhakayogacentre.com.
Sādhaka Yoga Centre offers 10% discount to Seniors (OAPs), full time students and unemployed, who present a valid proof, on drop in classes, monthly unlimited passes, day passes and selected workshops and events. No discounts on Community Classes, Courses, Lunar or other events, Café or Retail are available. No discounts on ‘No concessions’ workshops, events and classes. These discounts cannot be used in conjunction with any other offer or discount and are subject to change at the discretion of Sādhaka Yoga Centre.
Introductory & Promotional Offers
Any offers are valid for specific time only. Non refundable, non extendable and non-transferable. One offer per client only. Any offer is valid only once per client, on your first visit to Sādhaka and can not be used in conjunction with any other offer or discount. Introductory offers are valid for clients living in London only. Sādhaka Yoga Centre reserves the right to ask for a valid ID at any time.
Merchandise purchased at the Centre returned to us within 7 days of purchase with a receipt will be exchanged for store credit. Please note all products must be returned in their new, unused condition. Books, yoga mats and any opened products/packaging will not be accepted. Clothes must be returned unworn with the tags still on. No returns will be offered on Sale items. Please read our Online Purchase Policy for online orders.
Sādhaka Yoga Centre gift cards may be redeemed in full or in part against goods and services. To be presented at the point of sale at the Centre only and not online. Gift cards cannot be redeemed for cash or applied as payment to any other account. Any balance remaining on a gift card will be added as credit to the recipient’s account. Gift cards are non refundable and cannot be replaced if the card is lost, stolen or destroyed. Valid for six months from the date of purchase and cannot be renewed once they have expired.
Injury or Illness
If you are on a 5, 10 or 20 class pass, or one month unlimited, in special circumstances Sādhaka Yoga Centre may offer an extension if you present an official note on letterhead from your GP with your illness or injury and length of time that you are unable to do physical activity. This must be provided at the beginning of any pause in a pass and is not available retroactively. This does not apply to drop in classes, workshops and events, courses, treatments nor private yoga sessions.
Third Party Contractors
Our Teachers are fully qualified and insured but they are not employed by Sādhaka Yoga Centre. A number of therapists have a private practice at Sādhaka Yoga Centre. Those therapists are not employed by Sādhaka Yoga Centre.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors.
Securing Your Information
The Sādhaka yoga centre website uses sophisticated security and safeguard measures to protect users’ information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site. The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Certain classes and events at Sādhaka yoga centre will be photographed for marketing and social media purposes. By participating in events, you are consenting to your image being used for social media. We will make every effort to ensure photographs do not offend in any way. Please put any discomfort with this policy in writing, and we will review with you.
Legal Obligation of Information Release
Sādhaka yoga centre will release any information that is required to be released by law or court order. In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect Sādhaka yoga Centre’s interests. We will seek to ensure that any proposed disclosure is required in the circumstances and then ensure that we disclose only the information that is required.
Use of Your Information
Sādhaka yoga centre obtains most of our information through the signing of waivers and completion of Registration and New Client forms. With your consent we may also obtain personal information about you from third parties. This may include parents, guardian, therapists or whoever is registering you in a program and paying for your registration. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of Sādhaka yoga centre or its affiliates will take place only under the following circumstances: (a) When you give consent – We will disclose your personal information when you have given consent.
Under no circumstances do we sell participant or personal information to others. Please note that we will not share health information that may have been provided in connection with a program, program withdrawal or request for refund. With your consent, we may use certain information to provide you with information about Sādhaka Yoga Centre and its affiliates, teachers and programming. This consent is optional and you can decide to withdraw it at any time. Information collected by Sādhaka Yoga Centre about its users is used internally by authorized employees of Sādhaka Yoga Centre for following reasons: To process payment, register you in the program of your choice, update you when required of any possible changes of the planned services at Sādhaka Yoga Centre, determination of those areas, features, and services that are valued the most and found most helpful. Also, we collect information to determine the appropriate participation in the activities and services provided at the Sādhaka Yoga Centre and on our site.